We read everything that comes in. We’re a small team, so we don’t always reply quickly — but corrections and sourcing questions get priority over everything else.
Pick the route below that matches what you need. It gets your message to the right place faster than a general enquiry.
Found an error? Tell us.
This is the most valuable message you can send us.
If a price range is out of date, an origin claim looks wrong, a standard has been revised, or a figure doesn’t match your experience in the trade — we want to know. We investigate every correction, including ones sent by companies we’ve written about.
To make it actionable, include:
– The page URL
– The specific claim you’re disputing
– What you believe the correct information is
– A source, if you have one (a document, a database entry, or simply “I’ve been exporting this for 15 years and here’s why”)
Material corrections are published with a dated note on the page. We don’t quietly edit mistakes out of existence. See our [Editorial Policy] for how this works.
→ [corrections@originandsource.com]
Want us to cover a product?
We build our coverage around what people actually need to know, and reader requests shape a lot of it.
Tell us the product, and — if you can — what specifically you’re trying to figure out. “Where does vanilla come from” is a start. “How do I tell Madagascar vanilla from Indonesian vanilla when the label says both” is the kind of question that turns into a genuinely useful page.
We can’t promise a timeline. We go deep rather than fast, so a new product category takes weeks, not days.
→ [editorial@originandsource.com]
Commercial sourcing and research
If you’re importing, sourcing, or evaluating suppliers and need work that goes beyond what’s published here, we take on a limited number of commercial research projects — market briefs, origin verification support, lead generation and sourcing landscape reports.
Useful to include in your first message:
– Product and target origin (or origins you’re deciding between)
– Approximate volume and frequency
– What decision the research needs to support
– Your timeline
Two things worth stating plainly: this work is kept entirely separate from editorial, and it buys no one favorable coverage. We also don’t act as a broker, agent, or trading intermediary — we don’t take commissions on transactions.
→ [business@originandsource.com]
Producers, exporters and suppliers
If you produce or export something we cover, we’re genuinely interested in hearing from you. Field-level knowledge is one of the hardest things to get from a desk.
What we’ll do: read what you send, ask follow-up questions, and use verifiable information — properly attributed — in our research.
What we won’t do: publish your marketing, list you as a recommended supplier, or remove factual information about your product, region, or category because it’s unflattering. Coverage isn’t for sale here, at any price. Our [Sources Policy] explains how we handle information that comes from commercial sources.
→ [editorial@originandsource.com]
Media and press
For interview requests, data citations, or permission to reference our research, get in touch with your outlet, deadline, and topic.
You’re free to cite our work with clear attribution and a link to the original page. Republishing full articles requires written permission.
→ [editorial@originandsource.com]
Advertising
Display advertising in [the Magazine] is handled through third-party ad networks. We don’t sell direct placements, sponsored articles, paid guest posts, or link insertions — and our [Trade section] carries no advertising at all.
If you’re contacting us about link building, guest posting, or “content partnerships,” we’ll save you the effort: the answer is no.
Everything else
→ [email@originandsource.com]
What to expect
Response time: Usually [2–3 business days]. Corrections are reviewed first.
Language: We work in English. [Add: We can also correspond in Persian and Arabic — if true.]
Privacy: Anything you send is used only to respond to your message and, where relevant, to improve our research. We don’t sell or share contact details.
A note on confidentiality: If you’re sharing trade information you’d rather not see attributed to you, say so clearly in your message. We honour source anonymity, and we’ve published plenty of material sourced from people who couldn’t be named.